FAQ

1. Go to our website, https://www.norwegiansalmon.com.sg and click BUY NOW

2. Choose your preferred card, Virtual Card or Physical card and click on the product name

3. Click ADD TO CART

4. Fill in the Delivery Information accordingly and click PROCEED TO PAYMENT

1. Go to the ATM payment system and select QR code option, you will see 'Touch to pay with QR'

2. Go to your Monyx App and click QR scanner at the top right-hand corner

3. Scan QR code at the ATM payment system

4. After scanning, click 'Pay'

5. Machine will prompt you to press and select desired product number on the ATM keypad

6. You will see 'Machine Processing' on the payment system screen, wait until it shows 'Thank you'

7. Take the product out from the ATM door below. For multiple purchases, please remove the previous product from door before next purchase.

1. Login and click 'Register Loyalty Card'

2. For physical cards, please enter your display card number.

For virtual cards, please enter your country code and mobile number. E.g. 6591234567

and click LINK CARD

1. Login and click 'TOP UP'

2. Select or Enter your card number (For Virtual Card, enter your mobile number. For Physical Card, enter your card number shown on the card)

• For Virtual Card, enter your mobile number with country code 65 in front (e.g. 6591234567)
• For Physical Card, enter your card number shown on the card.

3. Click on the Plan you want and click PROCEED TO PAYMENT

4. The Topup Value credit will instantly be added in your card. You can check the credit in the Monyx wallet app.

As many as you want. Multiple virtual, physical or mix cards can be linked to 1 account. At topping up you will see the list of all cards you have linked. Click and choose which card you want to top up.

No. You canNOT do multiple purchases IN 1 SHOT, HOWEVER you can purchase 1 by 1 MULTIPLE TIMES. Please note to remove purchased product each time to avoid packets GET stuck in bottom compartment.

Unfortunately, ATM card is NOT valid for bulk purchase.